What will you say to a discharge planner at a hospital that says, “We don’t recommend home care agencies to any patients.” How will you get referrals from that discharge planner now? What if your client chokes to death while the caregiver is in the rest room? What will you do next? What if the client has a G-Tube, or a catheter, what are you legally allowed to do with those devices? What if the client has shaky hands and can’t hold a dixie cup to give themselves medication pills – what can you legally do to help them?
What will you do if a discharge planner at a skilled nursing facility, VA hospital, long term care insurance company, or medicaid waiver program says, “We are super happy with the four home care agencies we have been referring to for the last three years as they handle all our difficult cases super well, they have well trained caregivers, and they have great specialty training in hospice and Alzheimer’s – so we are not looking for anyone else right now – but thanks for coming in though!”
What will you say next? Without having a seasoned coach/mentor to discuss the situations that occur each day – you will have a difficult time figuring out how to handle each situation and could end up getting a ‘black eye’ in your community before you ever get off the ground.
Contact us to get a FREE copy of the “Hard Questions You Need To Ask About Support/Coaching.” Understanding who will be your coach and what exactly you will be doing with them on a daily basis is very important to the success and growth of your organization long term. Included in AHI Group’s Lifetime Membership Fee is unlimited daily coaching/support from our team of former home care business owners. Each member is assigned a personal coach who will assist them grow their business day to day.